※ International orders are final sale and are not eligible for return or exchange.
Each piece is made exclusively to order. Once production has begun, cancellations, returns, or exchanges due to a change of mind cannot be accepted.
Please contact Customer Service before placing your order if you have any questions.
·Defective items may be exchanged or returned once for the same product.
·Requests must be submitted within 7 days of delivery.
·For returns or exchanges due to a change of mind, including size or color changes, shipping costs are the responsibility of the customer.
─
·Orders under KRW 1,500,000: Round-trip shipping fee of KRW 6,000
·KRW 1,500,000 and above: Shipped via VALEX Premium Delivery Service. Fees vary by item and location.
Returns and exchanges cannot be accepted for:
·Made-to-order items
·Products that have been worn, used, altered, damaged, or lost
·Missing or damaged warranty cards or certificates
·Missing or damaged packaging
·International orders
·Requests made more than 7 days after delivery
·Please contact Customer Service before sending any item for return or exchange.
─
Exchange
·Product
·Warranty Card or Certificate
─
Return
·Product
·Warranty Card or Certificate
·Jewelry Box
·Pouch
·Shopping Bag (if provided)
─
Processing Time
Requests are processed after inspection and approval.
Please allow approximately 14 business days for completion. Additional time may be required for remanufacturing.
·TEL. +82-2-3443-4164
·3F, K Building, 11 Apgujeong-ro 60-gil, Gangnam-gu, Seoul, Korea
·3F, K Building, 11 Apgujeong-ro 60-gil, Gangnam-gu, Seoul, Korea
─
Monday – Friday: 10:00 AM – 6:00 PM
(Lunch Break: 12:30 PM – 1:30 PM)
Company Info
GVS Co
대표. 김승하 사업자등록번호. 211-08-42625 통신판매업신고번호. 2018-서울서초-2534
주소: 서울시 서초구 신반포로 176 (반포,신세계백화점강남점1층)
Tel.+82 2-3443-4164 Fax.0303-3442-8707 E-Mail. info@minetani.com
개인보호관리책임자. 김승하
CHEONGDAM SHOWROOM
3F, 11 Apgujeong-ro 60-gil, Gangnam-gu, Seoul, Korea
+82 2 3443 4164
SHINSEGAE DEPARTMENT STORE GANGNAM
TANI BY MINETANI
1F, 176 Sinbanpo-ro, Seocho-gu, Seoul, Korea
+82 2 3479 6228
SELECTED STOCKISTS
· BOON THE SHOP Cheongdam
· Grand Hyatt Seoul
· COFT, Lotte Department Store Daegu
· HAN Collection, Jeju Dream Tower
· Bonte Museum
· Lotte Duty Free Myeongdong Main Store
Company Info
GVS Co
Tel.+82 2-3443-4164 Fax.+82-2-3443-4165
E-Mail. info@minetani.com
서울시 서초구 신반포로 176 (반포,신세계백화점강남점1층)
대표. 김승하
사업자등록번호. 211-08-42625
통신판매업신고번호. 2018-서울서초-2534
개인보호관리책임자. 김승하
Offline Store
Main Show Room [서울시 강남구 압구정로 60길 11 K빌딩 3층]
Tel: +82 2 3443 4164
